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You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...
How can I cancel my services ?We take client satisfaction very seriously and will do everything we can to ensure that you have...
How do I recover my Client Portal password ?Client Portal passwords can be recovered by using the "Recover Password" or "Reset Password" link...
How do I update my billing information ?Login to the client Portal. Locate the link labeled "Update your details". Under the "My...
I'm going to be away for a while, what do I do about invoices ?If you know you're going to be away when an invoice is upcoming, please add credit to your...
My order was marked as fraud, help!SmartServerHost uses a number of systems to ensure an order is legitimate in order to cut down on...
What happens if I forget to (or am unable to) pay my invoices ?We understand that for one reason or another, you might not be able to pay your invoice(s) prior...
What is your payment and refund policy ?SmartServerHost does not offer refunds on any of our services. However we are committed to...
Why has my account been suspended or terminate ?If you are receiving an "Account Suspended" page when trying to access your site, it could be...
