How do I recover my Client Portal password ?

Client Portal passwords can be recovered by using the "Recover Password" or "Reset Password" link found at the bottom of every login page. A new password will be generated for you and sent to the email address associated with your billing account. If you are unsure what your email address is or otherwise no longer have access to your email account, please contact our sales team and we would be more than happy to assist you in recovering your account after you answer a few questions about your information.

Once your password has been reset, it can be changed to something more memorable from the client Portal.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...

How can I cancel my services ?

We take client satisfaction very seriously and will do everything we can to ensure that you have...

How do I update my billing information ?

Login to the client Portal. Locate the link labeled "Update your details". Under the "My...

I'm going to be away for a while, what do I do about invoices ?

If you know you're going to be away when an invoice is upcoming, please add credit to your...

My order was marked as fraud, help!

SmartServerHost uses a number of systems to ensure an order is legitimate in order to cut down on...